[VMware] HPE server running @ESXi 5.x issue


因客戶借測Hitachi HUS130 storage ,反應說他們家HP DL380p Gen8 無法加入新的LUN,

error message


An error occurred during host configuration.

-Error Stack

Call “HostDatastoreSystem.QueryVmfsDatastoreCreateOptions" for object “datastoreSystem-101″ on vCenter Server


本想說朝著 VMware KB 1008886 (Troubleshooting the Add Storage Wizard error: Unable to read partition information from this disk ) 方向去解決.直到現場才驚覺不同狀況.

原因1 > 請客戶先試著開啟SSH service卻如同add datastore error

原因2 > vMotion 卡在14%

原因3 > open shell service , 卻無法操作console一直有memory相關錯誤訊息

查了網路資料發覺是HP AMS agent搞的鬼..需更新版本才有解.

若是HP ProLiant series G6,G7,G8 with ESXi 5.x 有如下訊息請注意.. 應和HP AMS有關


*Unable to connect to the MKS: The operation is not allowed in the current state

* it is not possible to perform a vMotion to and from the ESXi host

* error „VMK_NO_MEMORY“ when you try to power on a VM

* error „A general system error occurred: command /bin/sh failed“

* error message „can’t fork“ when using the console

* message: „WARNING: Heap: 2677: Heap globalCartel-1 already at its maximum size. Cannot expand.“

* ESXi host disconnects from vCenter

* ESXi host unmanageable


step1. reboot host

step2. open shell service (console)

step3. ALT+F1

step4. esxcli software vib list | grep -i ams  // check ur hardware have hp-ams plugin

step5. /etc/init.d/hp-ams.sh stop

step6. esxcli software vib remove -n hp-ams

step7. upload HP AMS offline bundle file

step8. esxcli software vib install -d /tmp/hp-ams-esxi5.5-bundle-10.0.1-2.zip

step9. immediate reboot host effect


HP AMS offlinebundle download link as below

ESXi5.0 & 5.1



1. http://h20564.www2.hp.com/hpsc/swd/public/detail?swItemId=MTX_b05d4c644fb742aa87cb5f5da1 (download HP-AMS v10.0.1 2014-9-19)

2. http://kb.vmware.com/selfservice/microsites/search.do?language=en_US&cmd=displayKC&externalId=2085618 (VMware KB: 2085618)

3. http://kb.vmware.com/selfservice/microsites/search.do?language=en_US&cmd=displayKC&externalId=2094618 (VMware KB: 2094618)

4. http://www.running-system.com/running-esxi-5-x-hp-hardware-take-care-used-hp-ams-version/

5. https://www.virten.net/2014/12/esxi-issues-caused-by-hp-ams-module/